Have more questions?

If you have any other questions which have not been covered in our FAQ , please contact us directly by email or use our website chat for instant response.

Account

If you haven’t received a confirmation email in your Inbox, try checking your Spam or Junk folders. Make sure you whitelist neuroflash.com and neuro-flash.com domains in your email provider. If you still do not receive a confirmation email, please contact us.

You can change your password in the Profile of your account.

You can use this link to reset your password by entering your associated email address for Neuro Flash account.

You can change your email address in the profile of your account.

That happens. Please contact us to see how we can get you back into the neuroflash dashboard.

You can manage your email preferences by clicking on the link in the footer of the emails you received from neuroflash. Quick and easy! Although we’re working to make this also available for you directly from your account. You’ll hear from us on the product updates, as always 😉

To reactivate your expired account, login to your profile, choose a subscription plan, and add a valid payment method. You will get access to the dashboard with content creation features right after.

We take data security seriously at neuroflash. Our servers are hosted in a world-class data center that is protected by 24-hour surveillance and we ensure that our application is always up to date with the latest security. Our data center is also EU compliant and all our plans include SSL encryption to keep your data safe.

AI Copywriting

neuroflash supports more than 20 languages when it comes to the prediction of marketing copy impact, and is working on adding more as we speak! Currently, included are: USA, UK, Canada, Germany, Austria, Switzerland (German), Switzerland (French), DACH, France, Italy, Sweden, Poland, Sweden, Netherlands, Romania, China, Japan, India, Malaysia, Singapore, Brazil.

neuroflash can generate new marketing copy in English and German.

Enterprise Accounts

Yes, neuroflash’s team makes sure your onboarding process is as smooth as possible. We offer personalized onboarding, ongoing product consultations, and 24/7 support to all our business clients.

Yes, every business is different, and we try our best to accommodate your needs and operational way of working.

We do not offer our custom integrations publicly. Let us know what tools you’re working with and would like to connect with neuroflash, and we will look into this!

Yes, definitely! Let us know what tools you’re working with and would like to connect with neuroflash, and we will look into this!

Of course! neuroflash’s team are experts in brand communication and provide brand equity analysis and tracking services for enterprise brands in over 20 languages and countries.

Adding more users to your account is a premium feature. Please contact us to request business account access.

Ja, das Team von neuroflash sorgt dafür, dass dein Onboarding-Prozess so reibungslos wie möglich verläuft. Wir bieten allen unseren Geschäftskunden ein personalisiertes Onboarding, laufende Produktberatungen und 24/7-Support.

Pricing & Plans

After the 7-day free trial, your plan will automatically be paused if you do nothing. If you chose to keep your paid plan, you will need to enter your payment details in your profile to continue using neuroflash platform.

Yes. neuroflash is a pay as you go platform, and you can upgrade, downgrade or cancel your plan at any time. Click on Profile in your account, to change your plan.

neuroflash plans include access to all features, including SEO tools, brand values, content scoring and text creation. You can review the full list of features for each of the plans on our pricing page.

No. neuroflash is a pay as you go monthly subscription service.

We accept all major credit cards including Visa, Mastercard, Discover and American Express directly through the platform. If you’d like us to accept a purchase order or a bank wire, please contact us.

There are no setup fees for individual plans. Additional charges only apply if you want to add more users to your account or expand the geographic audience. For Business plan pricing, please contact us.

Our pricing is set to monthly and annual billing. If you want to discuss a different term agreement, please contact us.